Conference calling service

Clients Estatic with Technical Support dia Video Conferencing

Customers trust a company whose technical support is reliable. So jazzing up customer support by using EnergizeTV's LIVE! video conferencing system isn't just a nice thing to do  it's good business.

When it comes to conference calling service studies have found that customers trust a company whose technical support team is reliable. Not only will they stick with that service, but they will provide plenty of word-of-mouth promotion. So establishing top notch customer support isn't just a nice thing to do - it's good business.

Many companies are learning that they can provide better technical assistance by using EnergizeTV's LIVE!  It's a dynamic group video conferencing system. Customers with video-capable desktop PCs are reassured at the sight of a technical support person analyzing their problem and walking them through the operational process. The LIVE! system provides your company's Tech Support Team the ability to show demos and make presentations - visually demonstrating what must be done to solve a customer's problem; this builds rapport.

Until now, technical Support teams have been unable to benefit from group video conferencing due to the high cost. Some web conferencing firms charge $4500 for a 1-hour, 150 person video conference.  Forget that!  EnergizeTV's Flash-based technology offers a similar system, on a 24/7 basis, for just a $720 annual fee.

Save your customers from the frustration of using a static, automated online system. Let tech support team meet your customer's needs and answer their questions more efficiently with less cost.  Now you can put real excitement into support when you ...

· Communicate in real-time via a video conference.
 
· Illustrate and analyze problems using the whiteboard feature.

The LIVE! Suite includes a Video Recorder that packs in a10 hour archive of streaming video.  That's now all.  You will have two video conference rooms: a 50-person Meeting Room and a 150-person Presentation Room for interactive slide presentations 

You can save the expense of trial-and-error troubleshooting based on vague descriptions of user problems. LIVE! expedites the problem solving process:

· More people, less time, greater accuracy.
· Significantly briefer support appointments.
· Quicker problem identification and resolution.
· Fewer complaints and complications.
· Reduces call volume growth.
· Less chance of technical errors.
· Record sessions to track histories.
· Make team decisions in real-time.
· Demonstrate solutions.

Lee Matthews, president of EnergizeTV, says, "You can't beat a video conference for conveying information. If your technical support team is struggling, our LIVE! system provides an additional tool to manage, troubleshoot and solve customer issues quickly and effectively. Good technical support keeps your clients happy and a happy customer is a repeat customer.

EnergizeTV provides web-based group video conference systems and streaming video to entrepreneurs, businesses and organizations who wish to efficiently introduce and support their products or services to the global community. http://www.energizetv.com

 Conference calling service